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IMPORTANT! If you’re a store owner, please make sure you have Customer accounts enabled in your Store Admin, as you have customer based locks set up with EasyLockdown app. Enable Customer Accounts
CASHBACK POLICY
When do I get the Cashback?
Cashback is credited in the account instantaneously after the Prepaid order is fulfilled. If you have placed an order on COD, we credit your account within a maximum of 48 working hours after your order gets delivered.
What are the requirements to use Cashback?
1. You can split the Cashback as you wish
2. Validity of Cashback is 90 days from the receipt of the cashback
3. You can pay upto 20% of your order amount with the coupon.
What happens to cashback in case of canceled orders?
In case the order is canceled, the cashbak amount used will be refunded back to your Hamples Wallet. Please check the transaction section on My Wallet page to view the history
How can I use the cashback?
Step 1: Go to My Wallet
Step 2: Enter the amount you wish to redeem from your wallet
Step 3: Generate the coupon for the amount you wish to redeem
Step 4: Apply the code at the checkout page to apply the discount.
Please Note:
1. You cannot pay shipping fee with the Cashback.
2. Upto 20% of your order value can be paid with coupon
3. Cashback cannot be transferred or converted to cash.
4. In case of order cancellation, the cashback will be added back to the wallet.
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